{"id":99,"date":"2022-12-12T11:52:59","date_gmt":"2022-12-12T11:52:59","guid":{"rendered":"http:\/\/2rlab.eu\/?page_id=99"},"modified":"2022-12-12T12:03:36","modified_gmt":"2022-12-12T12:03:36","slug":"returns-policy","status":"publish","type":"page","link":"https:\/\/2rlab.eu\/lt\/returns-policy\/","title":{"rendered":"Returns Policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.19.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.19.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.19.2&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; content_es_es=&#8221;<\/p>\n<p>Pol\u00edtica de devoluciones<br \/>El cliente recibi\u00f3 un art\u00edculo defectuoso o si se envi\u00f3 el producto incorrecto tiene derecho a elegir una de las siguientes opciones de devoluci\u00f3n:<br \/>P\u00eddale al vendedor que reemplace un art\u00edculo con un producto funcionalmente estable de forma gratuita.<br \/>Pida al vendedor que reduzca el precio en consecuencia.<br \/>Rescindir el contrato, devolver el art\u00edculo y solicitar un reembolso.<br \/>El cliente no tiene derecho a rescindir el contrato si el art\u00edculo contiene defectos menores. El reembolso no est\u00e1 disponible si el cliente da\u00f1\u00f3 el producto a prop\u00f3sito (el art\u00edculo se vio afectado por productos qu\u00edmicos, agua, fuego abierto, alta temperatura u objetos afilados), o si se ignoraron las pautas, o si el producto se us\u00f3 incorrectamente y\/ o utilizado para prop\u00f3sitos diferentes y no relacionados.<br \/>Tan pronto como el vendedor confirme la solicitud de reembolso, el cliente debe devolver un art\u00edculo dentro de los 14 d\u00edas posteriores a la aprobaci\u00f3n del reembolso. Si el vendedor acepta la solicitud de reembolso, su reembolso se emitir\u00e1 dentro de los 30 d\u00edas posteriores al momento en que el vendedor recibi\u00f3 el art\u00edculo.<br \/>Se puede acceder a la informaci\u00f3n sobre nuestra pol\u00edtica de reembolso a trav\u00e9s de las instrucciones del sitio web que se pueden encontrar AQU\u00cd.<br \/>Terminaci\u00f3n remota del contrato o reglas de reemplazo de art\u00edculos<br \/>Si el cliente ha realizado una compra en l\u00ednea, tiene derecho a rechazar el contrato (sin motivo alguno) en un plazo de 30 d\u00edas.<br \/>El cliente tambi\u00e9n tiene derecho a solicitar la sustituci\u00f3n de un art\u00edculo (solo con el art\u00edculo id\u00e9ntico) si recibi\u00f3 un art\u00edculo con di\u00e1metros, forma, color o modelo incorrectos. Si hay un desajuste de precios, el cliente debe pagar el resto del precio o recibir un reembolso parcial.<br \/>La rescisi\u00f3n del contrato o el procedimiento de sustituci\u00f3n del art\u00edculo finaliza autom\u00e1ticamente 30 d\u00edas despu\u00e9s de que se haya pedido el art\u00edculo.<br \/>El cliente puede devolver o reemplazar un art\u00edculo dentro de los 30 d\u00edas si el art\u00edculo no se us\u00f3 o la calidad del art\u00edculo no sufri\u00f3 da\u00f1os. Tambi\u00e9n significa que el cliente debe conservar el embalaje original del art\u00edculo y solo puede inspeccionar un art\u00edculo con precauci\u00f3n. Todos los art\u00edculos devueltos deben tener sus etiquetas, bolsas protectoras y empaques originales. Solo puede devolver un art\u00edculo despu\u00e9s de otorgar la aprobaci\u00f3n del vendedor.<br \/>El vendedor debe emitir un reembolso completo al cliente o reemplazar un art\u00edculo seg\u00fan corresponda al cliente en un plazo m\u00e1ximo de 30 d\u00edas, despu\u00e9s de que el cliente devuelva el pedido.<br \/>A la terminaci\u00f3n del contrato, el vendedor debe emitir un reembolso completo. Si desea devolver un art\u00edculo, h\u00e1galo de acuerdo con las reglas que se enumeran en el sitio web 2Rlab.eu.<br \/>Si el cliente requiere reemplazar un art\u00edculo, \u00e9l es responsable de los gastos de env\u00edo y devoluci\u00f3n. Si no podemos procesar su reemplazo, se le emitir\u00e1 un reembolso completo. El cliente es totalmente responsable de cubrir los gastos de devoluci\u00f3n.<br \/>Puede encontrar informaci\u00f3n m\u00e1s detallada sobre la terminaci\u00f3n del contrato o el reemplazo del art\u00edculo en las reglas de nuestro sitio web que se pueden encontrar AQU\u00cd.<\/p>\n<p>&#8221; content_lt_lt=&#8221;<\/p>\n<p>Gra\u017einimo politika<br \/>Klientas gavo nekokybi\u0161k\u0105 prek\u0119 arba jei buvo i\u0161si\u0173sta ne ta prek\u0117, turi teis\u0119 pasirinkti vien\u0105 i\u0161 \u0161i\u0173 gr\u0105\u017einimo variant\u0173:<br \/>Papra\u0161ykite pardav\u0117jo nemokamai pakeisti prek\u0119 funkcionaliai stabilia preke.<br \/>Papra\u0161ykite pardav\u0117jo atitinkamai suma\u017einti kain\u0105.<br \/>Nutraukite sutart\u012f, gr\u0105\u017einkite prek\u0119 ir papra\u0161ykite gr\u0105\u017einti pinigus.<br \/>Klientas neturi teis\u0117s nutraukti sutarties, jeigu prek\u0117 turi smulki\u0173 tr\u016bkum\u0173. Pinigai negr\u0105\u017einami, jei prek\u0119 klientas sugadino ty\u010dia (prek\u0117 buvo paveikta chemini\u0173 med\u017eiag\u0173, vandens, atviros ugnies, auk\u0161tos temperat\u016bros ar a\u0161tri\u0173 daikt\u0173), arba buvo nesilaikoma nurodym\u0173, arba prek\u0117 buvo naudojama netinkamai ir\/ arba naudojami skirtingiems ir nesusijusiems tikslams.<br \/>Kai tik pardav\u0117jas patvirtina pinig\u0173 gr\u0105\u017einimo pra\u0161ym\u0105, klientas privalo gr\u0105\u017einti prek\u0119 per 14 dien\u0173 nuo pinig\u0173 gr\u0105\u017einimo patvirtinimo. Jei pardav\u0117jas patenkina pinig\u0173 gr\u0105\u017einimo pra\u0161ym\u0105, pinigai jums bus gr\u0105\u017einti per 30 dien\u0173 nuo to momento, kai pardav\u0117jas gavo prek\u0119.<br \/>Informacij\u0105 apie m\u016bs\u0173 pinig\u0173 gr\u0105\u017einimo politik\u0105 galite rasti svetain\u0117s instrukcijose, kurias rasite \u010cIA.<br \/>Sutarties nutraukimas nuotoliniu b\u016bdu arba prek\u0117s keitimo taisykl\u0117s<br \/>Jei klientas pirko internetu, jis turi teis\u0119 per 30 dien\u0173 atsisakyti sutarties (be jokios nurodytos prie\u017easties).<br \/>Klientas taip pat turi teis\u0119 pateikti pra\u0161ym\u0105 pakeisti prek\u0119 (tik \u012f identi\u0161k\u0105 prek\u0119), jei gavo netinkamo skersmens, formos, spalvos ar modelio prek\u0119. Jei kaina nesutampa, klientas turi sumok\u0117ti likusi\u0105 kainos dal\u012f arba atgauti dal\u012f pinig\u0173.<br \/>Sutarties nutraukimas ar prek\u0117s keitimo proced\u016bra automati\u0161kai baigiasi pra\u0117jus 30 dien\u0173 nuo prek\u0117s u\u017esakymo.<br \/>Klientas gali gr\u0105\u017einti arba pakeisti prek\u0119 per 30 dien\u0173, jei prek\u0117 buvo nenaudota arba prek\u0117s kokyb\u0117 nebuvo pa\u017eeista. Tai taip pat rei\u0161kia, kad klientas privalo saugoti originali\u0105 prek\u0117s pakuot\u0119 ir prek\u0119 gali ap\u017ei\u016br\u0117ti tik atsargiai. Visos gr\u0105\u017einamos prek\u0117s turi tur\u0117ti originalias etiketes, apsauginius mai\u0161elius ir originali\u0105 pakuot\u0119. Gr\u0105\u017einti prek\u0119 galite tik gav\u0119 pardav\u0117jo sutikim\u0105.<br \/>Pardav\u0117jas privalo gr\u0105\u017einti klientui vis\u0105 sumok\u0117t\u0105 sum\u0105 arba atitinkamai pakeisti prek\u0119 klientui ne v\u0117liau kaip per 30 dien\u0173 po to, kai klientas gr\u0105\u017eina u\u017esakym\u0105.<br \/>Nutraukus sutart\u012f, pardav\u0117jas privalo gr\u0105\u017einti vis\u0105 sumok\u0117t\u0105 sum\u0105. Jei norite gr\u0105\u017einti prek\u0119, tai darykite pagal 2Rlab.eu svetain\u0117je nurodytas taisykles.<br \/>Jei klientas reikalauja pakeisti prek\u0119, jis yra atsakingas u\u017e pristatymo ir gr\u0105\u017einimo mokes\u010dius. Jei negal\u0117sime apdoroti j\u016bs\u0173 pakeitimo, jums bus gr\u0105\u017eintos visos l\u0117\u0161os. Klientas yra visi\u0161kai atsakingas u\u017e gr\u0105\u017einimo mokes\u010di\u0173 padengim\u0105.<br \/>I\u0161samesn\u0119 informacij\u0105 apie sutarties nutraukim\u0105 ar prek\u0117s pakeitim\u0105 rasite m\u016bs\u0173 svetain\u0117s taisykl\u0117se, kurias rasite \u010cIA.<\/p>\n<p>&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><b>Return policy<\/b><\/p>\n<p>The customer received a defective item or if the wrong product was shipped is entitled to choose one of the following return options:<\/p>\n<ul>\n<li>Ask the seller to replace an item with a functionally stable product free of charge.<\/li>\n<li>Ask the seller to reduce the price accordingly.<\/li>\n<li>Terminate the contract, return item and ask for a refund.<\/li>\n<\/ul>\n<p><span>The customer does not have the right to terminate the contract if the item contains minor defects. Refund is unavailable if the product was damaged by the customer on purpose (the item has been affected by chemicals, water, open fire, high temperature, or sharp objects), or the guidelines were disregarded, or the product has been used incorrectly and\/or used for different and unrelated purposes.<\/span><span><\/span><\/p>\n<p>As soon as the seller confirms the refund request, the customer must return an item within 14 days of the approval of the refund. If the seller concedes refund request, then your refund will be issued within 30 days from the time when the item has been received by the seller.<\/p>\n<p>Information regarding our refund policy can be accessed via the website\u2019s instructions which can be found\u00a0<span>HERE<\/span><span>.<\/span><span><\/span><\/p>\n<p><strong>Remote termination of the contract or item replacement rules<\/strong><\/p>\n<p>If the customer has made an online purchase, he is then entitled to decline the contract (without any given reason) within 30 days.<\/p>\n<p>The customer is also entitled to make a request to replace an item (only with the identical item) if he received an item with wrong diameters, shape, colour, or model. If there is a price mismatch, then the customer must pay the rest of the price or receive a partial refund.<\/p>\n<p>Termination of the contract or item replacement procedure automatically ends 30 days after the item has been ordered.<\/p>\n<p>The customer can return or replace an item within 30 days if the item was unused or the quality of the item was undamaged. It also means that the customer must keep the original packaging of the item and can only inspect an item with caution. All the returned items must have their original labels, protective bags, and original packaging. You can only return an item after granting approval from the seller.<\/p>\n<p>The seller must issue a full refund to the customer or replace an item accordingly to the customer no longer than 30 days, after the customer returns the order.<\/p>\n<p>Upon the termination of the contract, the seller must issue a full refund. If you would like to return an item, then please do so according to the rules that are listed on the 2Rlab.eu website.<\/p>\n<p>If the customer requires to replace an item, he is then responsible for delivery and return fees. If we are unable to process your replacement, then you will get issued a full refund. The customer is fully responsible for covering the return fees.<\/p>\n<p>More detailed information regarding termination of the contract or item replacement can be found on our website\u2019s rules which can be found HERE.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Return policy The customer received a defective item or if the wrong product was shipped is entitled to choose one of the following return options: Ask the seller to replace an item with a functionally stable product free of charge. Ask the seller to reduce the price accordingly. Terminate the contract, return item and ask [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-99","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/2rlab.eu\/lt\/wp-json\/wp\/v2\/pages\/99","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/2rlab.eu\/lt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/2rlab.eu\/lt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/2rlab.eu\/lt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/2rlab.eu\/lt\/wp-json\/wp\/v2\/comments?post=99"}],"version-history":[{"count":3,"href":"https:\/\/2rlab.eu\/lt\/wp-json\/wp\/v2\/pages\/99\/revisions"}],"predecessor-version":[{"id":105,"href":"https:\/\/2rlab.eu\/lt\/wp-json\/wp\/v2\/pages\/99\/revisions\/105"}],"wp:attachment":[{"href":"https:\/\/2rlab.eu\/lt\/wp-json\/wp\/v2\/media?parent=99"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}